Refund Policy

General Principle

Due to the nature of the wares sold on this website (intangible (‘digital’) works), all sales are considered final once the ware has been delivered.

No Right of Withdrawal

In accordance with applicable regulations, the right of withdrawal does not apply to intangible (‘digital’) wares that are delivered immediately after payment.

By completing a purchase, the customer:

• Acknowledges that they lose the right to withdraw from the purchase
• Agrees to immediate delivery

Exceptions

A refund may be considered in the following cases:

• The ware was not delivered due to a technical issue
• The ware is corrupted, inaccessible, or unusable
• A duplicate payment was made

In such cases, the customer must message us with sufficient details.

Customer Support & Good Faith

We understand that issues can happen.

If you experience any problem before, during, or after your purchase, you are encouraged to message us.

Each request will be reviewed in good faith, and reasonable efforts will be made to resolve the issue.

Refund Requests and Limitations

Due to the nature of intangible (‘digital’) wares, refunds are generally not provided once the ware has been delivered.

However, we understand that things may happen.

Refund requests may be considered on a case-by-case basis, taking into account the specific circumstances of the request.

Situations that may affect the outcome include (but are not limited to):

• Whether the ware has already been gotten or downloaded
• The nature of the issue reported
• The accuracy of the information provided during payment
• The overall context of the request

We encourage customers to carefully review ware descriptions and previews before buying, and if you are unsure if a ware is right for you, please reach out before buying.
However, if a genuine mistake or issue occurs, we invite you to message us so we can review the situation and find a reasonable resolution.

Handling of Approved Refunds

If a refund is approved:

• It will be handbled via the original payment method
• Handling times may vary depending on the payment provider

Abuse

We reserve the right to refuse refund requests in cases of abuse, fraud, or repeated unjustified claims.

Last important edit date: 13 Dhul-Hijjah 1447
(30 May 2026)