Repayment Terms
General Principle
Due to the nature of the wares sold on this website (intangible (‘digital’) works), all sales are considered final once the ware has been delivered.
No Right of Withdrawal
In accordance with working law, the right of withdrawal is not granted when it comes to intangible (‘digital’) wares that are delivered immediately after payment.
By completing buying, the buyer:
- Acknowledges that they lose the right to withdraw
- Agrees to immediate delivery
Exceptions
A repayment may be considered in the following cases:
- The ware was not delivered due to a website trouble
- The ware is corrupted, unable to be gotten, or unusable
- A duplicate payment was made
In such cases, the buyer must message us with sufficient knowledge.
Messaging & Good Faith
We understand that troubles can happen.
If you go through any trouble before, during, or after buying, you are encouraged to message us.
Each request will be reviewed in good faith, and we will do what’s possible to resolve the trouble God Willing.
Repayment Requests and Limitations
Due to the nature of intangible (‘digital’) wares, repayments are generally not provided once the ware has been delivered.
However, we understand that things may happen.
Repayment requests may be considered case-by-case, considering the specific circumstances of the request.
Situations that may affect the outcome include (but are not limited to):
- Whether the ware has already been gotten or downloaded
- The nature of the trouble told
- The correctness of what’s provided during payment
- The overall context of the request
We encourage buyers to carefully review ware descriptions and previews before buying, and if you are unsure if a ware is right for you, please message us before buying.
However, if a genuine mistake or trouble happens, we invite you to message us so we can see things and figure it out God Willing.
Handling of Approved Repayments
If a repayment is approved:
- It will be handled through the payment choice used at first
- Handling times may vary depending on the payment provider
Abuse handling
We reserve the right to refuse repayment requests in cases of abuse, fraud, or repeated unjustified talk.
Last important change date: 27 Muharram 1448
(12 July 2026)